Excellent location, nice staff, comfortable bed. We did the food tour organised by the hotel- definitely recommend doing. Staff go out of their way to take care of you and make you feel at home. They make you feel special and become a part of your vacation memories. We left to go to Ha long bay for the night and the hotel were kind enough to leave our bags until our flight later the next night so we could still explore the city. Lovely first two nights in Vietnam. The most comfortable one of the entire trip. Will book this place again.