We were treated like royals in this place. The hospitality provided by the staff was excellent- nice, cooperative, always smiling faces, and humble at the same time. The huge smiles & warm welcome from the Receptionist and staff set the tone right from the very start and they were all so helpful & courteous. Very nice location situated really close to multiple stations. Very stylish hotel, the room was big considering in Tokyo rooms are usually small and the beds were so comfortable. They also have lovely comfortable quilt and lovely bathroom and the facilities were top notch .